I’ve spent the last 15 years figuring out how to make complex stuff work better for people.

I’ve learned that the best way to craft ideas comes from asking better questions, really listening the answers and turn that into stories.

I’m currently tackling the tricky mess that is cybersecurity software, trying to make it less scary and more useful for everyone. If you’re into solving real problems and making things that actually help people, let’s talk!

I occasionally post useful things on LinkedIn.

What I spend my time on:
— Designing and building products and services people actually want to use. That includes UX strategy.
— Facilitating workshops that help teams get unstuck and make better decisions.
— Looking at the bigger picture and connecting the dots via System thinking.

— Making design systems as a shared language.
— Making brands look good and read well in the digital world. Because life’s too short for bad typography.

Nerding out on lately:

— Making AI products
— Figuring out how to make complex tools less complex.
— How to help design teams work better without drowning in processes a.k.a. DesignOps.